I’m writing this whilst waiting for my ham and cheese toasty and sipping an americano. I quite enjoy costa, they are everything that a brand should be both in terms of quality and execution. The environment may not be quite as comfy as Starbucks and they aren’t quite as edgy as Harris and Hoole but it’s one of those brands that just delivers the foods time after time.
Today sees me doing more work on my presentation to the Arcadia CEO, it’s actually going to be fun as we have a couple of suppliers coming along to showcase our plans going forward.
Our food launch this week has gone reasonably well although there have already been a number of lessons learnt in terms of how we might do a better job next time. For now we will act upon those learnings and also monitor the sales of the new products.