I’m spending a second day in Northampton and am visiting the home store to review the new range of products which launch in early May. We have undertaken some customer research and on the basis of this adapted our offer to better meet the needs of people who shop in our Home store as it’s a very different shopper than the one which visits BHS.
We have also simplified the operation as the food offer is far less complex.
The rest of the day is taken up meeting members of my team before meeting Moira and Alex at Milton Keynes station
random outpourings 