Recently an old friend of mine completed 25 years service at Pret. The guy is a total legend who over the years has been both a friend and an inspiration. Even though I left Pret 9 years ago (with no regrets) I still know loads of people who work there some of whom I keep in touch with. In  era of when a number of business leaders haven’t exactly covered themselves with glory it’s fantastic to see the continued success of Pret, a success which has always been rooted in the way that they look after their people. At Vital, my aspiration is to follow their example and create a business that people feel proud to work for, we have a way to go to match their achievement but at least we have started  on that journey.

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