It’s been quite an exciting week, our business plan is just five weeks old yet we have seen a number of improvements, it’s early days and I’m certain that there will be some ups and downs but for today (and today only!) I’m going to allow myself to take some pride in the teams achievements. For me, far the most positive thing that we have achieved is build a really engaged team, the career opportunities, focus on development, promotions and all of the fun stuff that we do has sen our turnover for the year actually improve on last year which given everything that is going on in the London market is something of an achievement. As a businessman having an engaged team is a huge plus, our people are our brand, they (rather more than me) get to decide what our customers think of our brand and are a major influence on them continuing to visit our stores.
So moral is pretty high and has helped us improve our cost of goods and our like for like sales. The new managers who have just been promoted are settled in and are doing an amazing job.
Life isn’t perfect but it’s pretty good.
So I have basked in the warm glow of my teams achievemts and in a way this drives me to be a better leader and to do a better job in their behalf.