London Midland trains are not the fastest way to get back home but they tend to serve as a mini Office which enables me to get some work done, the downside today was a 4:30 alarm call!

I’ve got a busy afternoon ahead of me with a combination of calls and project work to get through. There is lots of exciting stuff going on at the moment but the whole team is aware as to how much work still needs to be done.

One result which came through today was our YTD staff turnover which is currently running lower than last year, this is due to the great work undertaken by ops, HR and training. TM engagement has been one of our projects this years and whilst it’s still early days things are moving in the right direction. A lot of work has been done around ensuing that the job fits around people’s lifestyle and we try and be as flexible as possible with our staff.

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