Unlike many F&B outlets we don’t have a Christmas rush, in fact just the opposite as things slow down quite dramatically as we close in on the festive season as people are busy with Office parties and various celebrations. In fact we are closed over the Christmas period as there is literally no one around in the city.
As a business our current priority is to really sharpen up our operations and to build on the good work done by our former head of operations. The new team are settling in well and are really getting into the detail with their managers, this is important as a lot of our managers are inexperienced and need to be appropriately challenged with regards to their business. In a company of our size you cannot afford to be complacent and become detached from the day to day running of the business as any error, no matter how small can suddenly have a big impact on the estate.
