I’m looking forward to a couple of days of site visits and with Saturday being our busiest day it’s important that I get to see the business and how it’s running. This weekends visits are unannounced, not because I want to catch people doing things wrong (to be honest I’d much rather catch people doing things right) but because I want to see the business as our customers see it on a daily basis.
Part of my focus today will be to look at our new point of sale and also understand how our window displays look given the recent focus on waste control.
Mostly though, today is about people and it gives me a chance to spend time with people that I wouldn’t ordinarily get to meet.
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